Shipping & Delivery (Canada)
We ship within Canada only. For international customers, please place your order at our U.S. website:
https://www.shenyuncollections.com
Shipping is not available to mainland China or any international destinations from our Canadian store.
One Shipping Address per Order
Each order can be shipped to one Canadian address only. To send items to multiple locations, please place a separate order for each.
Shipping Options
Standard Shipping
- Estimated delivery: 2–8 business days after shipment
- Processing time: 1–2 business days
Express Shipping
- Estimated delivery: 1–3 business days after shipment
- Available for select locations
Delivery timelines are estimates. Delays may occur due to weather, holidays, or carrier volume.
Partial Shipments
If your order contains backordered items, we may hold the shipment until all items are ready. If you would prefer a partial shipment, please leave a note at checkout or contact our customer service team at info@shenyuncollections.ca
Pricing & Taxes
All prices are listed in CAD and exclude applicable Canadian sales taxes (GST/HST).
There are no customs duties or import fees for Canadian orders.
Free Shipping Policy
We offer free standard shipping within Canada on all orders over $90 CAD (before tax and after discounts). This will be automatically applied at checkout.
Exclusions from Free Shipping
The following items are excluded from free shipping due to size or weight:
Calendars
Canvases
Giclée prints
Posters
Incense & incense burners
Shipping costs for these excluded items will be calculated based on weight and delivery location.
Order Tracking
Once your order is shipped, we’ll send you a confirmation email with your tracking number.
You can also log in to your Shen Yun Collections Canada account to view your order and track shipment progress.